Bannertherapy.com is the web site of Banner Therapy Products, Inc., your #1 online source for therapy equipment and supplies worldwide. We hope you enjoy your visit to our site. In order to better serve your needs and enhance your overall shopping experience, we collect certain information about you when you visit us.Banner Therapy Products is pleased to be a member of the Direct Marketing Association and a participant in the DMA's "Privacy Promise". For years, the DMA has been developing guidelines and programs to help marketers meet consumer privacy expectations. By providing consumers with notice of information practices and the ability to remove their names from lists, responsible direct marketers have demonstrated their commitment to protecting consumer privacy. As a participant in the DMA's Privacy Promise, Banner Therapy Products agrees that the DMA may periodically review our privacy practices for compliance with the Privacy Promise's standards. For more information about the DMA's Privacy Promise, please visit the DMA's web site at www.the-dma.org.
How we protect the security of your information
We employ industry-standard security technology and fraud detection techniques in all areas of bannertherapy.com where you provide us with personal or account information. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser, install the latest version and security updates for your operating system and web browser.
For more information regarding the security of our web site, see Ordering Via The Internet.
What information do we collect from you?
In order to enhance our web site, we may track the way our visitors and customers are using the site. Unless you provide it, we do not collect or know your name or email address. We do not follow your browsing path outside of bannertherapy.com.
Our site uses "cookies" -- small temporary files placed in your browser's "Cookies" directory -- to keep track of your preferences and the items in your shopping basket. Should you leave our site and then decide to return later, these "cookies" will be used to restore your session, including details such as the contents of your shopping basket and changes you've made to your shipping address for the current order.
When you place an order or participate in a promotion, we ask you to provide information including your name, postal address, email address and, in the case of product orders, credit card number. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose.
How do we use the information we collect?
If you provide us with your postal address, email address, or telephone number, you may receive our catalog, other promotional mailings, or emails. If you receive email from us that you would rather not receive, you can opt out by updating your account. (You must be logged in to modify your account details.)
If, for some reason, you are still receiving unwanted marketing from us after choosing "No" under the Customer Privacy section of the Update Account page, please let us know. We will be happy to respect your request not to participate in our direct marketing programs.
We do not share our customers' postal or email addresses (nor do we share that information about those who visit our site without buying). Providing us your email or postal address will not result in unsolicited commercial email from any third party.
Some personally-identifying information (regarding your orders) may be disclosed to certain third parties who assist us in the ordinary course of business. Such transactions are subject to appropriate confidentiality agreements. These parties may include (but are not limited to) our catalog printer, common carriers, mail-list and market-analysis bureaus, credit card or leasing companies, and in some cases, the manufacturers of the product you purchased.
You may contact us by mail, email, phone, or fax:
Banner Therapy Products, Inc.
891 Broadway Street
Asheville, NC 28804
Toll-Free Phone Number: (888)-277-1188
Toll-Free Fax number: (888)-277-1189
service@bannertherapy.com
Access to your information
If you would like to request information about any personally-identifying information stored in our systems, please contact us in one of the manners set forth above.
Your consent
By using our web site, you consent to the collection and use of this information by Banner Therapy Products, Inc., as described in this policy. If we change our privacy policy we will post any change on this page so that you may be informed about the information we collect, how we use it, and under what circumstances we may disclose it.
